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Guidance Sheets

Guidance Sheets are written by experienced Members of the ASSC and other experts. They are designed to help Members set up and operate their businesses successfully, fully informed and up-to-date with key self-catering business issues. Guidance Sheets are exclusive to Members of the ASSC. Sheets include:

Business Operations

10 Mistakes Holiday Home Owners Make That Are Costing Money - 10 mistakes that holiday home owners make that cost money and how to avoid them by Karen Spencer of The Business of Holiday Rental.

Accessible Tourism - A guide to Accessible tourism and tips on writing an Access Statement.

Accessible Tourism - Access Statement example.

Customer Feedback - Guidance on gathering valuable feedback from your guests.

Customer Feedback Form - A standard form which can be used to gather guest feedback.

Customer Feedback Form (Green) - A standard form which can be used to gather guest feedback. Includes an option for feedback on the importance of your GTBS award..

Departure Checklist - A sample pre-departure housekeeping check-list to give guests.

Dog and Pet Friendly Properties - Tips and suggestions for being pet-friendly and information on the ASSC's Paws for a Break Pets Welcome Charter.

Email Tips - Some tips for improving your business emails.

Protect Your Pipes - Make sure your property is prepared for the winter months with these top tips for protecting your pipes.

Security Deposits - Information and advice on taking and managing security deposits.

Selling Your Business - Some guidance on preparing for, and selling, your business.

Terms & Conditions - Guidance on devising your own Terms & Conditions

Welcome Packs - Tips for making your welcome pack more engaging for guests by Boshers Holiday Home Insurance Ltd.

Workplace Pensions - Brief guidance on employer pension schemes and the Government's Auto-enrolment rules

Finance & Insurance

Cancellation Insurance - Guidance on the implications of selling or offering insurance to guests.

Credit Card Options - Brief guidance on the options for taking credit card payments for your business.

Self-Catering Insurance - Tips for choosing specialist insurance cover.

Marketing

Advertising - A brief guide to actively marketing your property.

Don't Undersell Your Property - Tips on making the most of what you have.

Good Photographs - Tips and help on taking a good photograph of your property.

Google My Business (Google Places) - How to get your business featured in Google My Business (Google Places)

Guest Blogging - Guidance on writing and submitting an EmbraceScotland guest blog post

Increase Off-peak Bookings - Five tips to increase off-peak bookings.

Maximise Your Property - TravelNest have put together these tips on maximising your property.

Mountain Biking - A business information pack from the 7 Stanes initiative in the south of Scotland.

Preparing for Photography - Guidance to help you prepare for taking photos and videos of your property.

The Ultimate Holiday Cottage Photography Guide - A guide to holiday cottage photography from My Favourite Holiday Cottages.

Regulations and Law

Carbon Monoxide Alarm Requirements - Guidance on the requirements for, use, and positioning of carbon monoxide alarms in self-catering properties.

Electrical Installations - Guidance on the requirements for testing electrical installations.

FHL & IHT Taxation - Guidance relating to Furnished Holiday Lets, accounting considerations and taxation.

Fire Assessments - Outline guidance on your duties under the Fire Safety Act.

Guest Registration - A guide to the information we are required to keep.

Hot Tubs & Spa Pools - Guidance for those with or installing hot tubs etc.

Legionella Contamination - Information on the implications of legionella contamination.

Online Bookings Law - A guide to consumer contracts legislation.

PAT Testing - Guidance to help you meet the requirements for electrical safety.

Rates & Council Tax - A guide to Rates and Council Tax for holiday homes.

Regulations - A summary of safety checks and regulations.

Resale of Energy - Notes on the rules about re-selling electricity and gas.

Television Licences - Guidance on television licences for self-catering properties.

Websites and Online

Facebook Page - Some guidance on setting up and using a Facebook page for your business

Google Analytics - How to set up Google Analytics on your website to track traffic.

Improve Your Listing - Tips for improving your listing on marketing websites.

Improve Your Ranking - Tips to improve your website’s search engine ranking.

Keeping in Contact with Customers - Advice from CMS Ltd on keeping in contact with your customers by e-newsletter.

Mobile Friendly Responsive Websites - The importance of a mobile friendly responsive website by CMS Ltd.

Online Reviews - A useful guide to getting the best out of online review sites. Ebook kindly provided by Supercontrol

Phishing and Hacking - Guidance on staying safe from phishers and hackers.

Scams - Guidance to help you avoid scams and other online threats.

Twitter - How to set up and use Twitter for business.

VisitScotland Extranet Guide - The ‘essential guide’ to using the VisitScotland Extranet.

Web Marketing and Online Presence - 7 ways to improve your online presence from our professional web marketing partners Attacat.

Web Writing - Some useful guidelines on how to write copy for websites.

Wireless Broadband - Guidance on selecting and installing a wireless broadband network.

ASSC Systems & Procedures

Availability Calendars - A set-up guide to the ASSC/EmbraceScotland online availability system.

Video Embed - How to embed a YouTube video on your ASSC/EmbraceScotland Property Page

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The information in the Guidance Sheets is provided by the ASSC for use by Members in support of their own independent business decisions.  It does not constitute advice or instruction for which the ASSC can be held liable in any way whatsoever.  All Members and other readers remain responsible for the consequences of any decisions taken whether in the light of information gained from this Guidance Sheet or not.  

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