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SuperControl Launch Master Cancel

SuperControl Launch Master Cancel

Risk-free cancellation for all your bookings

SuperControl has teamed up with Rental Guardian to bring you Master Cancel. It’s a fully-flexible, no questions asked, risk-free cancellation policy that is traditionally seen in the hotel sector.

“This is unique world-wide. It is not typical to offer flexibility around self-catering or holiday home bookings. So this is an opportunity for you to stand out in the market.” Robert Kennedy, Product Director and Co-Founder at SuperControl.

This is an industry first that has never been available to self-caterers before; we’re excited to bring Master Cancel to market. Here are the reasons why:

1. Stand out with flexible terms

  • Stand out in a competitive market by offering flexible cancellation terms to all your guests.
  • Guests can book direct and through OTAs with confidence.

2. Protect your income

  • If your guest cancels and the dates are not re-booked your income is reimbursed.
  • Even if the guest has only paid their deposit, you refund them and claim against the full value. If you re-sell the dates at a discounted price, you can claim the difference.

3. Boost channel performance

  • Selecting flexible cancellation terms on key channels can cut commission and increase bookings.
  • OTA data shows that stricter cancellation policies discourage guests from booking.

4. Outstanding customer service

  • You can offer a no quibble refund. No more difficult conversations with your guests if they cancel.
  • It sets the foundations for excellent guest relationships from the very beginning of their booking journey.

Want to know more about flexible cancellation?

It’s easy to become one of the first holiday rental owners across the world to compete on this level. Find out more.

Not using SuperControl yet?

We help self-catering businesses thrive by saving you time, making you money and increasing your control. Book a demo.





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