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Guidance Sheets

Guidance Sheets are written by experienced Members of the ASSC and other experts. They are designed to help Members set up and operate their businesses successfully, fully informed and up-to-date with key self-catering business issues. Guidance Sheets are exclusive to Members of the ASSC. Sheets include:

Business Operations

10 Mistakes Holiday Home Owners Make That Are Costing Money - 10 mistakes that holiday home owners make that cost money and how to avoid them by Karen Spencer of The Business of Holiday Rental.

Accessible Tourism - A guide to Accessible tourism and tips on writing an Access Statement.

Accessible Tourism - Access Statement example.

Business Rates, What You Need to Know - All you need to know about the new Business Rates revaluation.

Council Tax and Business Rates - Should you be paying Council Tax or Business Rates. This guide makes it clear.

Customer Feedback - Guidance on gathering valuable feedback from your guests.

Customer Feedback Form - A standard form which can be used to gather guest feedback.

Customer Feedback Form (Green) - A standard form which can be used to gather guest feedback. Includes an option for feedback on the importance of your GTBS award..

Cyber Resilience Guidance Sheet - Practical advice and support from Scottish Government and the National Cyber Security Centre (NCSC).

Departure Checklist - A sample pre-departure housekeeping check-list to give guests.

Dog and Pet Friendly Properties - Tips and suggestions for being pet-friendly and information on the ASSC's Paws for a Break Pets Welcome Charter.

Email Tips - Some tips for improving your business emails.

Guidance on Bed Bugs - All you need to know about Bed Bugs.

Protect Your Pipes - Make sure your property is prepared for the winter months with these top tips for protecting your pipes.

Security Deposits - Information and advice on taking and managing security deposits.

Self Catering Insurance - Some guidance on insuring your self-catering property

Selling Your Business - Some guidance on preparing for, and selling, your business.

Sustainability - Information on Green Tourism, the QA requirements and links to information on how you can make your business more sustainable.

Terms & Conditions - Guidance on devising your own Terms & Conditions

Welcome Packs - Tips for making your welcome pack more engaging for guests by Boshers Holiday Home Insurance Ltd.

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Finance & Insurance

Cancellation Insurance - Guidance on the implications of selling or offering insurance to guests.

Credit Card Option - Updated 2017 -

Self-Catering Insurance - Tips for choosing specialist insurance cover.


Advertising - A brief guide to actively marketing your property.

Advertising   130.9 KiB

Don't Undersell Your Property - Tips on making the most of what you have.

Good Photographs - Tips and help on taking a good photograph of your property.

Google My Business (Google Places) - How to get your business featured in Google My Business (Google Places)

Increase Off-peak Bookings - Five tips to increase off-peak bookings.

Maximise Your Property - TravelNest have put together these tips on maximising your property.

Mountain Biking - A business information pack from the 7 Stanes initiative in the south of Scotland.

Preparing for Photography - Guidance to help you prepare for taking photos and videos of your property.

The Ultimate Holiday Cottage Photography Guide - A guide to holiday cottage photography from My Favourite Holiday Cottages.

Regulations and Law

A Guidance Sheet on Assistance Dogs - A guide on the law on charging for an assistance dog.

Carbon Monoxide Alarm Requirements - Guidance on the requirements for, use, and positioning of carbon monoxide alarms in self-catering properties.

Electrical Installations - Guidance on the requirements for testing electrical installations.

Energy Performance Certificates (EPCs) - Updated information on EPCs and how to improve your property's rating.

FHL & IHT Taxation - Guidance relating to Furnished Holiday Lets, accounting considerations and taxation.

Fire Safety Regulations Guidance Sheet - Guidance for Operators of Self-Catering Accommodation under the Fire (Scotland) Act 2005 and Sector Specific Advice

General Data Protection Regulation ICO May 2018 (GDPR) - GDPR Advice from the ICO

Guest Registration Guidance Sheet - Legal Obligations for Check-in - The Immigration (Hotel Records) Order 1972

Hot Tubs & Spa Pools - Guidance for those with or installing hot tubs etc.

Inheritance Tax Relief (BPR) on Furnished Holiday Lets   52.6 KiB
Business Property Relief Update

Inheritance Tax Relief on Furnished Holiday Lets - Updated - New rules on FHL and inheritance tax relief.

Legionella Contamination - Information on the implications of legionella contamination.

New Private Residential Tenancy and Winter Let Guidance Sheet - New PRT laws and Winter Lets Guidance

Online Bookings Law - A guide to consumer contracts legislation.

PAT Testing - Guidance to help you meet the requirements for electrical safety.

Private Water Supply Guidance Sheet - Information for properties with a private water supply.

Regulations - A summary of safety checks and regulations.

Resale of Energy - Notes on the rules about re-selling electricity and gas.

Television Licences - Guidance on television licences for self-catering properties.

Websites and Online

Creating a Facebook Business Page 2017 - Updated guidance on creating a Facebook business page.

Creating a Twitter Account for Business 2017 -

Creating an Instagram Account 2017 - A short guide to setting up an Instagram account for your business.

Embedding Video into your Listing - A step-by-step guide on how to embed a YouTube video onto your EmbraceScotland Property page.

Google Analytics - How to set up Google Analytics on your website to track traffic.

How to Protect Your Business Against Scams - Some advice on what to look out for and examples of common scams.

Improve Your Listing   109.3 KiB
Tips for improving your listing on marketing websites.

Improve_Ranking.pdf -

Keeping in Contact with Customers - Advice from CMS Ltd on keeping in contact with your customers by e-newsletter.

Mobile Friendly Responsive Websites - The importance of a mobile friendly responsive website by CMS Ltd.

Online Reviews - A useful guide to getting the best out of online review sites. Ebook kindly provided by Supercontrol

Phishing and Hacking - Guidance on staying safe from phishers and hackers.

Scams - Guidance to help you avoid scams and other online threats.

VisitScotland Extranet Guide - The ‘essential guide’ to using the VisitScotland Extranet.

Web Marketing and Online Presence - 7 ways to improve your online presence from our professional web marketing partners Attacat.

Web Writing - Some useful guidelines on how to write copy for websites.

Wireless Broadband - Guidance on selecting and installing a wireless broadband network.

ASSC Systems & Procedures

Availability Calendars - A set-up guide to the ASSC/EmbraceScotland online availability system.

Video Embed - How to embed a YouTube video on your ASSC/EmbraceScotland Property Page




The information in the Guidance Sheets is provided by the ASSC for use by Members in support of their own independent business decisions.  It does not constitute advice or instruction for which the ASSC can be held liable in any way whatsoever.  All Members and other readers remain responsible for the consequences of any decisions taken whether in the light of information gained from this Guidance Sheet or not.  

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