Log in

Energy Bill Relief Scheme Survey

Deadline: 23:55 on Monday 24th October

On 1st October 2022, the Government launched the Energy Bills Relief Scheme, which will provide support with energy costs relief to eligible organisations until at least through to 31st March 2023. In parallel, the Government has also launched a three month review which will identify businesses and organisations most at risk from higher energy costs that will still require support after 31st March, and consider the most appropriate means of providing this support.

It was announced that the Government will publish a review into the operation of the scheme in three months’ time, to inform decisions on future support after March 2023.

The review will be carried out by the Business and Energy Secretary with close engagement across other Government departments and with the Devolved Administrations, and will report to the Prime Minister. The review will report by the end of December 2022.

The review will focus in particular on identifying the most vulnerable non-domestic customers and how the Government will continue assisting them with energy costs. These are likely to be those who are least able to adjust, for example by reducing energy usage or increasing energy efficiency.

The review will consider:

  • how effective the scheme has been in giving support to vulnerable non-domestic customers;

  • which groups of non-domestic customers (by sector, size or geography) remain particularly vulnerable to energy price rises, taking into account the latest price position and forward curves, alongside other cost pressures; &

  • how to continue supporting these customers – either by extending the existing scheme for some users, or replacing it with a different scheme.

The survey is now live and is a key opportunity to feed your concerns directly to the Government and to capture insight, data and evidence that could inform the outcome of the review. This survey is being sent out to a huge number of sectors; DCMS encourages TIC members and your networks to respond to ensure the tourism sector’s views are represented.

The survey will close at 23:55 on Monday 24th October. Please circulate the link to the relevant organisations and businesses to complete.

IMPORTANT: In response to question 1.3 (Please provide a description of the industry in which your organisation operates), please answer using the relevant sub-criteria attached below. Please use this exact wording from the list attached – otherwise, your responses could be excluded from the analysis. If you have received this survey from another government department, please only fill it in once.

If you have any evidence that you feel has not been captured by the survey, please send it to EBRSReview@beis.gov.uk, copying in supplychainshub@dcms.gov.uk.

Subcategories for EBRS Review


  • Hotel – chain
  • Hotel – independent
  • Hostel
  • B&B
  • Campsite
  • Caravan Park
  • Holiday centre / village
  • Resort
  • Self catering accommodation
  • Other accommodation

Attractions/ Experience

  • Theme park
  • Other visitor attraction
  • Miscellaneous outdoor events (Air Shows, Agricultural Shows, Fun fairs, Community Fairs, Car boot sales, Firework Displays, Flower Shows, Pet and Animal Shows)
  • Bowling
  • Tour Guiding
  • Escape room
  • Laser tag
  • Go-karting
  • Paintball
  • Zip-lining
  • Other leisure experiences

Business events

  • Event venue
  • Event organiser
  • Event supplier
  • Corporate travel agency
  • Destination management company
  • Hotel/visitor attraction with meeting facilities
  • Congress or conference
  • Exhibition (business-to-business or business-to-consumer)
  • Trade Fair
  • Incentive travel company


  • Tourist Information Centres

Leisure Travel

  • Leisure coach operator
  • Leisure ferry/boat operator
  • Other leisure transportation operators


  • Airlines
  • Airports
  • Other aviation businesses


  • Pub
  • Bar
  • Licenced restaurant
  • Unlicensed restaurant
  • Take away shops and mobile food stands
  • Other catering services
  • Event catering
  • Licenced clubs
  • Other hospitality businesses


Get the latest from the sector

Stay up to date with our self-catering newsletter

Contact us


07379 257749

Follow us

Terms and Conditions | Privacy Policy